In order for Reliable PBX to be able to track the call and find the underlying issue as to why this is happening, please do the following.
As soon as you hang up with the recipient dial *BAD CALL (2232255) and that will send us a report of your call and we will be able to look into the call for you.
Activating forwarded calls to your phone with your desk phone or in-app dialing: 1) Dial *15 to activate call forwarding 2) Dial *14 to turn on/off Activating forwarded calls to your phone on the desktop app: 1) Open desktop app 2) Click "settings" ...
There are two types of transfers, Blind Transfers - You transfer the caller directly to another agent. When using blind transfer the agent will see the original caller ID. Attended transfer - You first call the other agent to see if they are ...
Go Straight To Voicemail With this feature you can get to someone in your company's voicemail without having their phone ring. Dial * followed by the extension you want to leave a voicemail. You can also forward a call to the voicemail directly with ...
Here is the link to download the desktop app: https://reliablepbx.com/download-now/ For notifications: You will only receive pop up notifications for chats and calls while the app is running. Please ensure you minimize the app after logging in to ...