In order for Reliable PBX to be able to track the call and find the underlying issue as to why this is happening, please do the following.
As soon as you hang up with the recipient dial *BAD CALL (2232255) and that will send us a report of your call and we will be able to look into the call for you.
Activating forwarded calls to your phone with your desk phone or in-app dialing: 1) Dial *15 to activate call forwarding 2) Dial *14 to turn on/off Activating forwarded calls to your phone on the desktop app: 1) Open desktop app 2) Click "settings" ...
There are two types of transfers, Blind Transfers - You transfer the caller directly to another agent. When using blind transfer the agent will see the original caller ID. Attended transfer - You first call the other agent to see if they are ...
Go Straight To Voicemail With this feature you can get to someone in your company's voicemail without having their phone ring. Dial * followed by the extension you want to leave a voicemail. You can also forward a call to the voicemail directly with ...
Forward Call to Cell While Ringing Desk phone With this feature you can turn on call forwarding to a number and have it simultaneously ring your desk phone. To set the number you would like to forward to, Dial *14 followed by the phone number that ...
Conference Calling You can create a conference call on the SIP-T43U phone using either a local conference function or a network conference function. The latter lets you exceed the phone's five participants limit. A Network conference URL needs to be ...